What our patients say
The staff are amazing!! I was recently diagnosed few months ago. It is not something you want to hear from your doctor but the friendly staff walked me through this step by step from day one and took good care of me. Even when I had a question or a concern and called the office for assistance they were really good with returning my calls. I do recommend to pay attention to the details and instruction they give you because it will make things easier on both the staff and yourself. THANK YOU ALL!
Penny L Cedras | Originally posted on Patient Satisfaction Survey
Everyone is friendly, polite, and caring. I always feel that I have the doctor’s and other staff’s undivided attention. My phone calls are answered in a timely manner. I feel fortunate to have this extraordinary level of care.
Patricia R. | Originally posted on Patient Satisfaction Survey
Vito G. | Originally posted on Patient Satisfaction Survey
The staff is very efficient and accommodating. They recognize each patient as a unique individual with unique needs, and they treat each case accordingly. I feel extremely comfortable coming here for my cancer treatments.
Chris W. | Originally posted on Patient Satisfaction Survey
Judy & Bob M. | Originally posted on Patient Satisfaction Survey
I moved with Dr. Ibrahim to your new location. I just love it and the staff is great. I have seeing Dr. Ibrahim for about 8 years now. She is my angel and she listens to you too. So many doctors just see you as a appointment they need to get through. I am a brain cancer survivor. Thank you.
Tina Devine | Originally posted on Patient Satisfaction Survey
Joy Laing | Originally posted on Patient Satisfaction Survey
Everyone from front staff to the techs, the nurses, practitioners and Dr. Sinclair are so very courteous, caring and responsive. Despite the fact that this is not a pleasant process to have to go through they all make me feel safe, well informed and important. I couldn’t ask for a better team!
Karen | Originally posted on Patient Satisfaction Survey
Janis Bittner | Originally posted on Patient Satisfaction Survey
The best part of coming to this facility is how well the nurses take care of you in the Large Infusion room. Specifically I would like to commend nurse Lucy in the large Infusion room for always showing great care and compassion for those who aren’t feeling their best when they come to get treated. Lucy always has a smile, always tries to keep things light and generally cares about the people she is treating. She sits with me during my phlebotomy and for a while makes me forget about how bad I am feeling. She is a wonderful nurse and she makes the Infusion room a tolerable experience with her smile and presence. I can’t say enough about her, except to thank her for being a compassionate human being.
R. Greenwood | Originally posted on Patient Satisfaction Survey
Bob M. | Originally posted on Patient Satisfaction Survey
I can’t praise the team at this location enough, they were nothing short of amazing! From the very first time that my family and I walked into cCARE seeking any available assistance with my condition, we easily realized that we were in the best of hands! The sheer confidence of the attending physician, Dr. Kevin Murphy, permeates through the office to each and every member of this incredible team. Not once did I feel as though my procedure was with questionable outcome, I knew that I was getting the very best care available, and the best viable option to a recovery. And I wasn’t disappointed! My treatments just ended last Thursday, but I feel ever so comfortable expecting a great outcome! And it’s due to this entire team! You know that an organization is doing things right when everything about your treatments go almost exactly as previously planned, and the happiness and satisfaction experienced by cCARE patients is so easily visible when simply awaiting your scheduled treatment in one of their waiting areas. Every patient like myself, many with family by their side, conversed and displayed mutual empathy and compassion for each other as we all awaited our scheduled treatments. Every conversation with the entire group that I had the pleasure of meeting during my weeks of treatments had nothing but the greatest things to say about cCARE. I could go on further but I will stop here with this final declaration – Thank you for everything that the cCARE team did for me, and for my family, and also realize how much we appreciate having you around to assist these other awesome folks in our community that need your professionalism and compassion as well!
David Guinan | Originally posted on Patient Satisfaction Survey
Teresa | Originally posted on Patient Satisfaction Survey
Cheryl M. | Originally posted on Patient Satisfaction Survey
Dr. Banerjee is a total professional. He always carefully explains everything and gives you plenty of time during your appointment. I highly recommend him.
Michelle | Originally posted on Patient Satisfaction Survey
Ann B. | Originally posted on Patient Satisfaction Survey
Joe and Chanda they are AWESOME! We love JOE and CHANDA’S spirit! 🙂
Derek G. | Originally posted on Patient Satisfaction Survey
Entire staff my experience for my entire 8 weeks was excellent. Every visit I was met with a smile. My work schedule changed daily and the staff could not have been more accommodating other than going home, this was my favorite place to come for 8 weeks. Thank you for your help.
Mitch C. | Originally posted on Patient Satisfaction Survey
Scheduling easy and fast. Waiting room wait was only one minute. Exam room wait was around 30 minutes, but included receiving two injections.
Gordon C. | Originally posted on Patient Satisfaction Survey
I’ve been coming here since 2012 for treatments I was diagnosed in 2010. Wish I would have started with Dr. Banerjee he is straightforward understanding and compassionate. The nursing staff is as well. The receptionists are always friendly and welcoming. This is a difficult place to be and everyone tries to make you as comfortable as possible.
Deborah | Originally posted on Patient Satisfaction Survey
I’m so pleased with the staff who make the appointments and draw the blood. They are all so pleasant and accommodating. And I’m very pleased with Dr. Banerjee and Susan Klein. Dr. Banerjee and Susan Klein always have time for me and they explain things in a forthright and easy-to-understand manner. Susan Klein researches my case and comes up with medical options, and then helps me choose the best option for me. I’m very, very happy with the care they give me.
Mike B. | Originally posted on Patient Satisfaction Survey
Nothing to improve. Dr. Lamon is thorough, highly competent, has great communication skills, and considers me a full member of my own medical team. He treated, and is monitoring, my severe anemia. I truly appreciate Dr. Lamon.
Chiaki, the Office Manager, has a great staff, and she handles her responsibilities at this office very well. On my second visit, the staff had trouble finding a document. She and I had to work together to resolve this.
Martha, the phlebotomist who usually does my blood draws, is so very kind. I have deep, teensy tiny veins who just love to slip away–just when you think you’ve been successful. I told Martha that, all my life if the person who draws my blood ties my arm up very tightly, has me squeeze a ball, and then takes their time looking for a vein, they will be successful. If these things do not happen, they can try all day long and just hurt me. Martha respects the information that I gave her and so she has always gotten my blood on the first stick. In addition, she doesn’t hurt me. Hooray!
Margie | Originally posted on Patient Satisfaction Survey
I lost my mother at the age of 9, some 55 years ago. I was told, Mom died because of cancer. The fear, that I may get cancer was always haunting me. I am grateful to Dr. Banerjee who has the wisdom of taking the fact seriously and has exposed some probable causes. I feel I am in the best hands. Good Wishes to all.
Sudha S. | Originally posted on Patient Satisfaction Survey
I appreciate how sweet everyone has always been. I also feel as though I am welcome rather than a mess to deal with. I was really shocked to receive a call from the doctor himself concerning a test. That is very very rare today. The people here make you feel cared about I am blessed to have found this high quality care with super folks giving it.
Judith W. | Originally posted on Patient Satisfaction Survey
The staff are wonderful and friendly! Love Dr. Banerjee, very kind and I feel he is an expert in his field! Very confident that I am getting the best care!
V. McFarland | Originally posted on Patient Satisfaction Survey
Dr. McClay and Marjorie are both great!! They broke all the info down to where I could understand it easily, and gave clear and direct steps I should take. Thank you staff at cCARE!
R.G. | Originally posted on Patient Satisfaction Survey
Dr. Sinclair is very thorough and reassuring to my mom, who is 91.
Gail | Originally posted on Patient Satisfaction Survey
Dr. Sinclair is thorough, knowledgeable and takes time to answer questions. Great doctor.
Nancy | Originally posted on Patient Satisfaction Survey
I really liked the staff and doctor here. Everyone was very helpful and I wouldn’t want to go to any other office for my treatments. By far one of the best doctors I have had.
Nabeelah | Originally posted on Patient Satisfaction Survey
I have been coming weekly now for 35 weeks, receiving chemotherapy. I cannot stress enough how wonderful and warm everyone has been to me. It feels like a family of friends, all caring and wanting the best outcome for me. If I had to assemble a group of staff, nurses and doctors, I would not change a soul from this incredible team. Thank you everyone for being so friendly, warm and very caring. God bless the whole staff here.
Vito G.| Originally posted on Patient Satisfaction Survey
It was very hard to accept my cancer diagnosis at first and I disliked everyone a cCARE. I was terrified and completely undone. I soon came to realize the high degree of care I am receiving as well as the empathy and compassion from all members of staff. I finally had a meeting with Dr. Kosmo where I wasn’t crying and fighting everything he was saying and recognized what a caring physician he is. My Nurse Practitioner Katrina Clynch is on top of every test, medication and results and is so bright I feel very safe when I meet with her monthly.
Kathy | Originally posted on Patient Satisfaction Survey
I have come to this office for over 12 years now! cCARE has done great with the transition and leadership in the office. Dillion has done extra fabulous as Dr. Sinclair’s MA. He has a unique and needy set of patients that she is able to make feel extra special while staying efficient and friendly. She also has great blood drawing skills.
Brenda| Originally posted on Patient Satisfaction Survey
I have been a patient here for 30+ years and have always found the staff to be friendly and professional. I can’t think of any improvements.
Gaulle C. | Originally posted on Patient Satisfaction Survey
Everyone is EXCELLENT! I wouldn’t change a thing!
Blake | Originally posted on Patient Satisfaction Survey
Emmanuel, Tina, Sherry, and Joseph (clerk) were all wonderful and helpful. They’re an asset to your company and of course Dr. Hoopes, he’s the best, hands down.
Ernesto C. | Originally posted on Patient Satisfaction Survey
Dr. Hager treated me for Hodgkins Lymphoma beginning December 2007. I have been in remission since that time. The thing that I loved the most about Dr. Hager is his positive outlook on life. I knew that I wanted to fight and it made me feel so confident knowing that my doctor wanted to fight with me and for me. The treatment was rough, but I am so very grateful to be alive today. Every day my life continues to get better and better. I have had the huge pleasure of watching my children and grandchildren grow up. Dr. Hager was such a blessing to me and my family. I would highly recommend him to anyone needing treatment. The staff at cCARE also made a very difficult time in my life pleasurable. God bless you all for everything that you do!
Sandra O.| Originally posted on Patient Satisfaction Survey
My husband is a new patient of Dr. McClay. Since our first visit they made us feel like we are part of the family. Margarie and Angel always have such cheerful attitudes as well as the rest of the staff. We live in Oceanside, but because of the great experience and awesome staff we don’t mind driving to come here.
Derek and Melissa| Originally posted on Patient Satisfaction Survey
The Dr.’s and all staff really care for their patients and show love and care to each one of us. I can’t say anyone of you were so great to me. I love you all for the great services.
Michelle K. | Originally posted on Patient Satisfaction Survey
I have been undergoing immunotherapy at the Citracado location. The staff there is excellent we are very pleased with the attention we have received from that location. Epecially nurse Nadyia.
Miriam S. | Originally posted on Patient Satisfaction Survey
I wish that other places that I have medical care at were even half as good as cCARE at 4S ranch. All staff at cCARE are professional, friendly and organized. I never have to wait around, I get seen on time. They are an example of excellence.
Susan | Originally posted on Patient Satisfaction Survey
Dr. Kosmo is an Excellent Doctor. It has been my experience, since being treated be him for the past six or seven years, that his expertise is of the highest in his field. His Professionalism and Friendly, Positive manner has been a blessing in my life. I consider him a Great Friend.
His entire Staff are absolutely the best. Professional, friendly and efficient. Couldn’t ask for more!!!
Gary G. | Originally posted on Patient Satisfaction Survey
Marilyn| Originally posted on Patient Satisfaction Survey
Dr. Ibrahim has been great doctor, she is helping me through my journey with breast cancer. I thank God that we have doctors like Dr. Ibrahim.
Adelita| Originally posted on Patient Satisfaction Survey
I have no complaints. I want to thank cCARE for having a wonderful caring staff. I have observed at the check in counter the ladies are so kind. They treat me as human a person with feeling and not a number. They are kind to all of us. I can see that they are all genuine; the doctors are fantastic Dr. Ibrahim, Harry, Dr. Hager, Maria, Jane, Lakeasha, Angela, Perla, Toni, even the male nurse who can speak Spanish so fluently, social worker Donna and the others that I can’t remember; the complete staff are amazingly kind, they smile and talk with you and even give a hug and a word of encouragement. The best thing that I have done for myself was transfer my care to cCARE. My experience here has made this journey more tolerable. I will always be grateful for these people. Because of your staff, I feel that I am going to make a full recovery. A smile goes a long way. Thank you for having a wonderful staff. Thank you for taking care of me.
P.J.S. | Originally posted on Patient Satisfaction Survey
cCare is the best! I have had a fantastic experience with Dr. Hager and the entire cCARE staff. Everyone is so knowledgable, caring, and goes above and beyond to help. Because of Dr. Hager and cCARE, I am in remission from Hodgkin’s Lymphoma with no lingering side effects and I am currently pregnant with my first child! I am forever grateful to cCARE- thank you!!!
Stacy D.| Originally posted on Patient Satisfaction Survey
Beth U. | Originally posted on Patient Satisfaction Survey
Very happy and confident with Dr. Lamon and the staff!! Gives us great peace of mind!
Mark S.| Originally posted on Patient Satisfaction Survey
Everything was great this time. The last time I went which was three months ago, I had to wait for over an hour for a blood draw. They said it was because someone didn’t call in my name. But this time they were ready for me by the time I got up the stairs. LOL. Great job everyone. I’ve been going there for over three years now and I wouldn’t want to go any where else. Thanks for a job well done.
Talona| Originally posted on Patient Satisfaction Survey
Dr. Sinclair is knowledgeable on the latest treatments and quite well-versed in the underlying causes of cancer. Good bed side manner. Nice to have a doctor who seems genuinely to be a nice guy.
John W.| Originally posted on Patient Satisfaction Survey
I love my oncologist he is the best, the office staff are so friendly and as busy as they are they still have that smile on their face they make you feel so comfortable. The Nurses their are so awesome I love everyone of my oncology nurses. Don’t have to change anything.
Susan D.| Originally posted on Patient Satisfaction Survey
I really liked Dr. Bessudo. He was very informative. Very pleasant. The staff from the front to the back were awesome. Josie, Ashley and Jacob did a really good job in helping us and getting information.
Anonymous<| Originally posted on Patient Satisfaction Survey
Dr. Rao takes the time to answer questions and explain every move that the team is going to make.
Kelly B.| Originally posted on Vitals
My husband has been seeing Dr. Hager since 2009. He has a condition that will require him to see this doctor for probably the rest of his life. We have always been very happy with the care he gets at cCARE. Dr. Hager is kind, compassionate, explains things thoroughly, and has a great sense of humor. When my husband’s illness required a referral for an out of town specialist he did not hesitate to do so immediately. That is a very good sign that you have a good doc who is looking out for the patient and not his ego!! We’ve dealt with too many of those! Dr. Hager and his staff have always been there for my husband and all of his needs and we have felt very well cared for.
Rhonda T. | Originally posted on Yelp
Dr. Jawien is always warm and genuinely interested in how everything is going. Every single person we see and meet here have been kind and personable.
Leigh L. | Originally posted on Yelp
I’m constantly amazed at the ability of the staff to remember my name; they deal with hundreds (I’m guessing) of people a day. Always friendly, very good about scheduling and communicating with you in follow-up and appointment reminders. They are the best, I feel comfortable around them, and feel lucky that they work there…like my own personal army!
Mark B. | Originally posted on Yelp
I love cCARE – they have the most caring doctors and nurses. I love my hydrating nurses Michael, Esther, the young nurses I call Mia’s! They are gentle and help us get thru burning veins, collapsed veins, dehydrated bodies, vomiting times… helping and explaining why things burn or hurt when being injected. They always make you happy! My Drs. Passcuzo, Jemely and Irene my nurse PA are the best. For the last year they have help me withstand this chemo and beat the tumor, thank you Lord for these people and using them to save my life!
Roberta M. | Originally posted on Facebook
Some of the greatest people I’ve ever met… kind, courteous and they do care.
Gerry B. | Originally posted on Facebook
The staff is always so caring and friendly. Since I have to be there every day for my treatments, couldn’t have asked for a better place to be.
Martha S. | Originally posted on Facebook
No other place I’d rather go for treatment… everyone is very friendly and makes you feel at ease, especially Michael.
Tina Marie | Originally posted on Facebook
Best cancer treatment facility in California.
Kenny M. | Originally posted on Facebook
Dr. Pascuzzo diagnosed me with leukemia. I was transferred to another hospital and quickly degraded. I spent about three months in the ICU and almost died a couple of times. Dr. Pascuzzo never gave up on me and even in my worst encouraged my family. I now live in southern California and travel to central California once a month to have follow up visits. Yes I could find a place in Southern Cal. but he is the only doctor for me.
Thomas P. | Originally posted on Vitals
Dr. Haseeb is amazing! He is very knowledgeable. He spends ample time to explain things in simple terms. He is very confident. Very patient and very soothing. Excellent bedside mannerism. I am so grateful that I have him as my oncologist.
Liz | Originally posted on Vitals
My very first appointment with this Dr. Ibrahim was great. She was very nice and understanding. She answered all my questions before I could even ask them. She also answered the questions of my family members. She spent approximately 50 minutes explaining things to us and when I left her office I felt comfortable and reassured that she would be doing all she could to get me better. In fact my mother is now her patient as well. I really like her, she puts my mind at ease!!!
Anonymous | Originally posted on Vitals
These comments are specifically directed to the staff at 4S Ranch. I live in Cardiff but prefer to drive the extra distance because of the wonderful staff at 4S. Juli at the front check in is always so uplifting, friendly and positive….. with EVERYONE. A great way to start an appointment for sure! There are so many other employees at this facility that are equally wonderful I can just name a few…..Joe, Lisa, Chanda, Monique, Katie, Teri and for sure Marty. This entire office should take pride in knowing how much, as a patient, l appreciate their compassion and caring.
Linda C.| Originally posted on Patient Satisfaction Survey
Dr. Bessudo is one amazing man! A brilliant mind with common sense, a most engaging personality, a delightful sense of humor, and someone you feel treats every patient as though they are the most important patient in the world. I am totally blessed and thankful to have Dr. Bessudo looking out for me! He is tops!
Stan M. S.| Originally posted on Patient Satisfaction Survey
I was so happy to get a doctor like Dr. Kosmo. He is so kind and considerate. He listens, and explains things so you can understand what your options are. I could not have been referred to a better doctor. I feel that he studied my situation and was very willing to take my desires of treatment into consideration. Would totally recommend him to anyone needing an oncologist.
Mary H. | Originally posted on Patient Satisfaction Survey
Shannon & Kayla of PETScan were so compassionate & wonderful. They made sure all our needs were take care of. Two thumbs up for your service.
Janette Z. | Originally posted on Patient Satisfaction Survey
I have been a patient of Dr. Laurie Frakes for 11 years, since I was diagnosed by a doctor in Los Angeles with infiltrating ductal carcinoma, Triple Negative, with a tumor size of 4.5 cm. I decided to have my treatment in Encinitas, closer to home. Dr. Frakes and her staff’s professionalism, kindness, and knowledge is what allowed me to not only physically survive the disease itself, but also allowed me to psychologically survive what I call “the year of inconvenience.” It is because of Dr. Frakes’ superior knowledge and ability in her field that I am now enjoying life to its fullest, sleeping with no evidence of disease. I find myself still stressing before every appointment, and Dr. Frakes as well as her staff are calming, supportive and reassuring.
Lili M.| Originally posted on Patient Satisfaction Survey
Dr. Flores is an absolute gem to have represent cCARE. Not only is she very smart, she has a great bedside manner that put me at ease. Not knowing what to expect from results was troubling. However, having her explain in depth and answer all off my questions was a great relief and enough information to get to our next step in managing my medical issue.
Anonymous| Originally posted on Patient Satisfaction Survey
Dr. Hoopes did the best comprehensive checkup of all my physicians, always smiling and helpful. The staff has always been kind and welcoming.
Ernesto S.| Originally posted on Patient Satisfaction Survey
Nothing can be improved. I especially appreciate the prompt access to my scan and radiology reports. The staff is both caring and professional. I am very fortunate to be receiving care from Dr. McClay and cCARE.
Kendra J.| Originally posted on Patient Satisfaction Survey
My doctor, Joel Lamon M.D., has always been on time and prepared, but most important he seems to have an excellent understanding of the the science behind the disease of cancer, and knowledge of the best treatment approach for his patient. I have a very deep sense of trust in his decisions, and complete faith that he’ll always be there for me.
Carole B. | Originally posted on Patient Satisfaction Survey
Dr. Kosmo is a very dedicated and competent doctor. His assistants, including MaryAnn, do an excellent job helping patients through the exam process, answering questions and scheduling appointments.Together, they make a great team.
Nadine G.| Originally posted on Patient Satisfaction Survey
Dr. Michael Kosmo is the most compassionate doctor I’ve ever met..a very dedicated and knowledgeable doctor in his field. I feel very safe and happy under his care. His staff is the best, especially MaryAnn B.
Lorie S. | Originally posted on Patient Satisfaction Survey